Return and Refund Policy

Last Updated: June 29, 2026

Thank you for shopping at www.darkslateblue-hyena-336831.hostingersite.com, operated by M/S Paradise Lifestyle.

We take immense pride in the quality, safety, and efficacy of our health and wellness supplements. Due to the consumable nature of our products and strict hygiene and safety standards, we maintain a firm All Sales Final policy.

Please read our policy carefully before placing an order.

1. Strict No Return Policy

  • No Returns: To ensure the safety and health of all our customers, we do not accept returns or exchanges on any of our dietary supplements, capsules, powders, or resins under any circumstances.

  • Once a product has left our facility, it cannot be returned to our inventory. Please review your cart carefully to ensure you have selected the correct items before completing your purchase.

2. Strict No Refund Policy

  • No Refunds: We do not issue refunds for any orders once the payment has been processed and the order is confirmed.

  • This includes situations where you may have changed your mind, ordered by mistake, or do not like the taste/flavor of the product.

3. Order Cancellations

  • Before Dispatch: If you need to cancel your order, you must contact us immediately at befit2hitit@gmail.com or +91 99539 50055. Orders can only be canceled before they are dispatched from our warehouse.

  • After Dispatch: Once an order has been handed over to our courier partner and a tracking number has been generated, it cannot be canceled, and no refund will be issued.

4. Damaged, Defective, or Incorrect Items

While we pack our products with the utmost care, transit damages can occasionally happen. If you receive a damaged, tampered, or incorrect product, we are here to help with a Replacement Only (No Refunds).

To be eligible for a replacement, you must follow these strict guidelines:

  • Unboxing Video Required: You must record a clear, continuous, and unedited unboxing video starting from the sealed package showing the shipping label, up to the opening of the package and displaying the damaged/incorrect item.

  • 48-Hour Window: You must report the issue and share the unboxing video with our customer care team within 48 hours of receiving the delivery.

  • Resolution: Once our team verifies the video and approves the claim, we will dispatch a replacement for the damaged or incorrect item at no extra cost to you.

5. Failed Deliveries / Return to Origin (RTO)

  • If an order is undelivered and returned to us due to an incorrect address provided by the customer, or if the customer refuses to accept the delivery, no refund will be provided.

  • If you wish to have the package re-shipped to the correct address, additional shipping charges will apply.

6. Contact Us

If you have any questions regarding your order or this policy, please reach out to our Customer Care team:

Marketed By: M/S Paradise Lifestyle 85/5, Mundka Industrial Area, Delhi - 110041, India

Customer Care: